Example Team · Feb 2025 – Apr 2026 · 4,771 tickets · 218 valid surveys · team NPS +79 · Volume 100 @ 1.5× team avg · Efficiency 100 @ ratio ≤ 0.5
3-month rolling window · Feedback not included in monthly average (sample size too small)
Note: Monthly values use a 3-month rolling window and are vulnerable to small sample size variation.